Professional Librarian (Full-time) - Adult Help Desk

Professional Librarian (Full-time) – Adult Help Desk


The Wauconda Area Public Library is seeking a friendly and experienced Professional Librarian to join our team. This position will primarily work at the Adult and Greeter Help Desks. When not serving our patrons on a public desk, the primary focus of this position will be on adult collection development. A secondary focus will be contributing ideas, planning, and hosting select adult programs.

Essential Job Duties:

  • Maintain collection areas including but not limited to online databases and adult nonfiction.
  • Provide ideas, assist with planning, and host adult programs in collaboration with our Program Team.
  • Facilitate the monthly nonfiction book club for adults.
  • Provide friendly and professional customer service on the telephone, in person, and when using electronic communication.  Accurately respond to patron questions.
  • Effectively resolve patron misunderstandings or complaints.
  • Comfort with public interactions, in individual or group settings.
  • Be courteous, diplomatic, and relate to individuals of various backgrounds.  
  • Adapt to constant change with patience, tact, and professionalism.  
  • Provide reader’s advisory assistance.
  • Provide catalog, online database and one-on-one device instruction to patrons.
  • Troubleshoot Library equipment and communicate outages to appropriate personnel.
  • Comfortably use and explain how to use technology.
  • Participate in RAILS and other networking groups.
  • Participate in ongoing training through webinars, presentations and attendance at local conferences.
  • Demonstrate excellent problem solving skills, flexibility and sound and independent judgment.
  • Work productively in a fast-paced team environment.
  • Represent the Library’s brand by providing a positive image at all times.
  • Ensure all policies of the Wauconda Area Public Library are followed.
  • Work productively without direct supervision.
  • Perform other duties as assigned.


  • Bachelor’s degree from an accredited college or university.
  • ALA accredited Master’s degree in Library Science.
  • A minimum of 2 years of public library work experience.
  • Prior experience with collection development including ordering materials using Baker & Taylor, weeding, and merchandising.
  • Ability to work evening and weekend hours.
  • Access to transportation is required.

Hours: Full time, 37.5 hours per week, including one evening per week, and a weekend rotation.


$21.00-23.00/hour, depending on qualifications. Includes IMRF benefits, pro-rated vacation and holiday pay, health insurance, dental, vision, and life insurance options.

To apply:

Please fill out an application and send to:

Operations Manager
Wauconda Area Library
801 N. Main Street
Wauconda, IL 60084

Open Until Filled
Application PDF