Siding Project Alert

The Library is repairing & replacing a portion of the original exterior siding. The Library will remain open during normal hours for this project. Thank you for your cooperation.


Responsible for providing exceptional customer service in a friendly and professional manner and for creating a positive library experience, primarily at the Adult Help and Greeter Help Desks. This position will have a focus on library collections and assisting with adult programming.

Essential Job Duties:

  • Provide friendly and enthusiastic customer service and reference assistance on the telephone, in person, and when using electronic communication.
  • Provide catalog and database instruction to patrons.
  • Maintain awareness of topics of current or popular interest and popular authors to provide excellent readers advisory.
  • Maintain a collection area including ordering, weeding, marketing, and merchandising.
  • Assist with planning, executing, and/or marketing adult programs with the Program Team.
  • Comfortably use a variety of electronic devices in order to answer patron queries about library services.
  • Assist patrons with the public computers and the Printing Center, including copying, scanning and faxing.
  • Represent the Library’s brand by providing a positive image at all times.
  • Demonstrate excellent problem-solving skills, flexibility and sound and independent judgment.
  • Troubleshoot library equipment and communicate outages to appropriate personnel.
  • Ability to accurately handle money transactions.
  • Ability to approach and defuse difficult patron situations.
  • Work productively in a fast-paced team environment.
  • Ensure all policies of the Wauconda Area Public Library are followed.
  • Ability to work productively with minimal supervision.
  • Ability to productively communicate with all levels of library staff and management.
  • Ability to organize, prioritize, and manage details.
  • Perform other duties as assigned.

Education and Experience Required:

  • High School graduate or equivalent. LTA degree and/or some library science degree coursework preferred.
  • A minimum of 2 years’ public library work experience.


$17.00 - $19.00/hour, depending on qualifications. 

Benefits include:

  • Participation in IMRF through employer and employee contributions.
  • Accrue vacation days.
  • Holiday pay (must maintain minimum qualifying hours)


Daytime, evening and weekend hours required. Weekends are assigned on a rotating basis.

  • Wednesdays 5:00 p.m. – 9:00 p.m.
  • Thursdays 9:00 a.m. – 5:00 p.m.
  • Fridays 9:00 a.m. – 6:00 p.m.
  • 1 Saturday per month 8:45 a.m. – 5:00 p.m.
  • 1 Sunday per month 11:45 a.m. – 4:00 p.m.


To apply:

Please fill out an application and resume and send to:

Operations Manager
Wauconda Area Library
801 N. Main Street
Wauconda, IL 60084

Application Start Date
Open Until Filled
Application PDF