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Well known for its friendliness, the Wauconda Area Library serves a fast-growing district of 27,000 residents with a staff of 53 employees, an award-winning building, and state-of-the-art automation and computer services. The Wauconda Area Library, is located in western Lake County, just north of Barrington and Lake Zurich. The library district encompasses all or portions of Island Lake, Lakemoor, Lake Barrington, Port Barrington, Volo, Wauconda, and unincorporated Lake County.

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Public Services Reference Associate I  (posted 4/15/15)

Seeking a detail-oriented, service-minded part-time Public Services Associate I with a focus on exceptional quality service and reference assistance to the public.

Must be able to demonstrate excellent communication, interpersonal, problem solving, and organizational skills, and be able to work with a positive attitude and have the ability to collaborate within a team.  Job duties include working a Help Desk, the Greeter Desk, in the Call Center  assisting and answering patron inquiries.  Must be familiar and comfortable with technology.

 View the complete job description here.


Averages 18-24 per week.  Will include some nights and weekends.


College degree or LTA from an accredited college or university preferred.  A minimum of 2 years of library work experience or service related work experience.  Exceptional customer service skills and a strong desire to work with the public in a very active library.  Meet the physical requirements of the position.  Excellent verbal and written communication skills.  Bilingual a plus.

Rate:  Starts at $14.20 per hour

Applications will be accepted until April 27, 2015. 

To apply, fill out an application form available at any Help Desk at the library.  Return applications to:

Teri Herchenbach
Public Services Manager
Wauconda Area Library
801 N. Main Street
Wauconda, IL 60084

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