About Us

Employment

We hope you join our team!

Well known for its friendliness, the Wauconda Area Library serves a fast-growing district of 27,000 residents with a staff of 53 employees, an award-winning building, and state-of-the-art automation and computer services. The Wauconda Area Library, North Suburban Library System's 2005 "Library of the Year," is located in the fast-growing northwest suburbs of Chicago, in western Lake County, just north of Barrington and Lake Zurich. The library district encompasses all or portions of Island Lake, Lakemoor, Lake Barrington, Port Barrington, Volo, Wauconda, and unincorporated Lake County.

 

Public Services Associate I - Kid City - part-time (posted 4/18/18)

Provide exceptional customer service in a friendly and professional manner in Kid City.  Kid City serves children from birth to grade 8 in addition to parents and caregivers.  It is an extremely busy, non-traditional library environment that encourages hands-on learning, creativity, exploration, and imagination.  

Essential Job Duties:

  • Provide friendly and enthusiastic customer service and reference assistance on the telephone, in person, and when using electronic communication in Kid City.
  • Have knowledge of children's literature and perform reader's advisory for ages preschool through grade 8.
  • Assist with Kid City programs, including but not limited to storytimes, large scale entertainment events, technology and STEAM classes.
  • Provide catalog instruction to patrons.
  • Comfortably use a variety of electronic devices in order to answer patron queries about library services.
  • Represent the Library’s brand by providing a positive image at all times.
  • Demonstrate excellent problem solving skills, flexibility and sound and independent judgment.
  • Troubleshoot library equipment and communicate outages to appropriate personnel.
  • Effectively resolve patron misunderstandings or complaints.
  • Work productively in a fast paced team environment.
  • Ensure all policies of the Wauconda Area Library are followed.
  • Ability to work productively with minimal supervision.
  • Ability to productively communicate with all levels of library staff and management.
  • Perform other duties as assigned.

Education and Experience Required:

  • Associates degree or LTA from an accredited college or university preferred.
  • A minimum of 2 years of library work experience or service related work experience.

Hours:

Part-time, 21-29 hours per week
Monday - 4 - 9 p.m.
Wednesday - 1-5 p.m.
Thursday - 9-5 p.m.
Friday - 1-6 p.m.
One Saturday per month - 9-5 p.m.
One Sunday per month - 12-4 p.m. 

Rate: 

$13/hour, depending on qualifications.  Includes IMRF, prorated vacation time and paid holidays.

To apply:

Please fill out an application and send to:

Public Services Supervisor
Wauconda Area Library
801 N. Main Street
Wauconda, IL 60084
applications@wauclib.org

 

Page Plus - Part-time, 2 positions available (posted 3/20/18)

Overview:

We are seeking two friendly, enthusiastic, service-minded applicants to provide a positive library experience in our Public Services Department.  Must be detail-oriented and able to work in a fast-paced environment.  Must be a self-starter, flexible and have excellent communication and customer service skills.  Benefits include pro-rated vacation time and paid holidays.

Essential Job Duties:

  • Accurately and efficiently shelve library materials.
  • Works collaboratively with the Public Services Supervisor and Page Plus team to shelve materials with the highest quality and maintain the highest quality order within the library’s collections.
  • Support the Call Center and “within the hour” concept utilizing a headset and mobile device.
  • Continuously maintain the orderliness and cleanliness of all public areas.
  • Provide friendly customer service on the public floor while shelving materials.
  • Represent the Library’s brand by providing a positive image at all times.
  • Demonstrate problem solving skills, flexibility and sound and independent judgment.
  • Comfortably use library technology.
  • Work productively in a fast paced team environment.
  • Ability to work productively with minimal supervision.
  • Ability to organize, prioritize, and manage details.
  • Perform other duties as assigned.

Qualifications: 

  • Exceptional customer service focus.
  • Working understanding of library operations.
  • Exceptional problem solving abilities.

Education and Experience Required:

  • High school graduate or equivalent.
  • A minimum of 1 year of service oriented work experience.
  • A combination of relevant work experience and post-secondary education is preferred.

Physical/Other Requirements:

  • Ability to see, walk, sit, stand, speak, and hear.
  • Ability to bend, stoop, kneel, crouch, and reach.
  • Dexterity to perform data entry and eye-hand coordination to handle library materials or operating automated equipment.
  • Ability to push 50 pounds.
  • Ability to work on your feet and stand for extended periods.

Note:

This job description describes a general category of jobs.  In order to meet the needs of the Wauconda Area Library or its departments, employees may be assigned other duties, in addition of in lieu of those described above, and any duties are subject to change at any time.The Wauconda Area Library is an Equal Opportunity Employer.  In compliance with the Americans with Disabilities Act, the Library will review a reasonable request for accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The Wauconda Area Public Library reserves the right to modify this and every position description in whole or in part at any time.

Hours:

Part-time, 18 hours per week and includes some evening and weekend hours. Shifts are 8:30 a.m. – 1 p.m., 1-5 p.m., 1-6 p.m. on Fridays and 5-9 p.m., occasional weekend hours

Rate: 

$11/hour, depending on qualifications

To apply:

Please fill out an application and send to:

Public Services Supervisor
Wauconda Area Library
801 N. Main Street
Wauconda, IL 60084
applications@wauclib.org

 

Public Services Circulation Associate I - Part-time (posted 3/20/18)

Overview:

We are seeking friendly, enthusiastic, service-minded applicants to provide a positive library experience in our Public Services Department.  Must be detail oriented and able to work in a fast-paced environment.  Must be a self-starter, flexible and have excellent communication and customer service skills.  Spanish-speaking preferred.

Essential Job Duties:

  • Provide friendly and enthusiastic customer service on the telephone, in person, and when using electronic communication.
  • Responsible for the efficient handling of incoming and outgoing materials at the Checkout Desk and in the Circulation back workroom.
  • Represent the Library’s brand by providing a positive image at all times.
  • Demonstrate excellent problem solving skills, flexibility and sound and independent judgment.
  • Comfortably use and explain how to use technology.
  • Troubleshoot library equipment and communicate outages to appropriate personnel.
  • Ability to accurately handle money transactions.
  • Effectively resolve patron misunderstandings or complaints.
  • Work productively in a fast paced team environment.
  • Ability to work productively with minimal supervision.
  • Ability to organize, prioritize, and manage details.
  • Perform other duties as assigned.

Qualifications:

  • Exceptional customer service focus.
  • Working understanding of library operations.
  • Exceptional problem solving abilities.

Education and Experience Required:

  • High school graduate or equivalent.
  • A minimum of 2 years of library work experience or service related work experience.
  • A combination of relevant work experience and post-secondary education is preferred.

Physical/Other Requirements:

  • Ability to see, walk, sit, stand, speak, and hear.
  • Ability to bend, stoop, kneel, crouch, and reach.
  • Dexterity to perform data entry and eye-hand coordination to handle library materials or operating automated equipment.
  • Ability to push 50 pounds.
  • Ability to work on your feet and stand for extended periods.

Note:

This job description describes a general category of jobs.  In order to meet the needs of the Wauconda Area Library or its departments, employees may be assigned other duties, in addition of in lieu of those described above, and any duties are subject to change at any time. The Wauconda Area Library is an Equal Opportunity Employer.  In compliance with the Americans with Disabilities Act, the Library will review a reasonable request for accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.The Wauconda Area Public Library reserves the right to modify this and every position description in whole or in part at any time.

Hours:

Part-time.  Scheduled hours are:

  • Tuesdays 4:30 - 9 p.m. 
  • Thursdays 4:30 - 9 p.m.
  • One Saturday per month, 8:30 a.m. – 5 p.m.
  • One Sunday per month, 11:30 a.m. – 4 p.m.

Rate: 

$11.75/hour, depending on qualifications

To apply:

Please fill out an application and send to:

Public Services Supervisor
Wauconda Area Library
801 N. Main Street
Wauconda, IL 60084
applications@wauclib.org

 

Public Services Circulation Associate I - Part-time (posted 3/20/18)

Overview:

We are seeking friendly, enthusiastic, service-minded applicants to provide a positive library experience in our Public Services Department.  Must be detail oriented and able to work in a fast-paced environment.  Must be a self-starter, flexible and have excellent communication and customer service skills.  Benefits include pro-rated vacation time and paid holidays. Spanish-speaking preferred.

Essential Job Duties:

  • Provide friendly and enthusiastic customer service on the telephone, in person, and when using electronic communication.
  • Responsible for the efficient handling of incoming and outgoing materials at the Checkout Desk and in the Circulation back workroom.
  • Represent the Library’s brand by providing a positive image at all times.
  • Demonstrate excellent problem solving skills, flexibility and sound and independent judgment.
  • Comfortably use and explain how to use technology.
  • Troubleshoot library equipment and communicate outages to appropriate personnel.
  • Ability to accurately handle money transactions.
  • Effectively resolve patron misunderstandings or complaints.
  • Work productively in a fast paced team environment.
  • Ability to work productively with minimal supervision.
  • Ability to organize, prioritize, and manage details.
  • Perform other duties as assigned.

Qualifications-To perform this job successfully, and individual must be able to perform each essential duty satisfactorily.  The requirements listed are representative of the knowledge, skill and/or ability required:

  • Exceptional customer service focus.
  • Working understanding of library operations.
  • Exceptional problem solving abilities.

Education and Experience Required:

  • High school graduate or equivalent.
  • A minimum of 2 years of library work experience or service related work experience.
  • A combination of relevant work experience and post-secondary education is preferred.

Physical/Other Requirements:

  • Ability to see, walk, sit, stand, speak, and hear.
  • Ability to bend, stoop, kneel, crouch, and reach.
  • Dexterity to perform data entry and eye-hand coordination to handle library materials or operating automated equipment.
  • Ability to push 50 pounds.
  • Ability to work on your feet and stand for extended periods.

Note:

This job description describes a general category of jobs.  In order to meet the needs of the Wauconda Area Library or its departments, employees may be assigned other duties, in addition of in lieu of those described above, and any duties are subject to change at any time. The Wauconda Area Library is an Equal Opportunity Employer.  In compliance with the Americans with Disabilities Act, the Library will review a reasonable request for accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.The Wauconda Area Public Library reserves the right to modify this and every position description in whole or in part at any time.

Hours:

Part-time.  Scheduled hours are:

  • Mondays 8:30 a.m. - 1 p.m.
  • Thursdays 4:30 p.m. – 9 p.m.
  • Fridays 1 p.m. - 6 p.m.
  • One Saturday per month, 8:30 a.m. – 5 p.m.
  • One Sunday per month, 11:30 a.m. – 4 p.m.

Rate: 

$11.75/hour, depending on qualifications

To apply:

Please fill out an application and send to:

Public Services Supervisor
Wauconda Area Library
801 N. Main Street
Wauconda, IL 60084
applications@wauclib.org