SUGGESTION BOX
November, 2001
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1. Please purchase these videos: Let It Ride, Tin Men, Letter to Three Wives, Portrait of Jennie, The Five Pennies, The Great Imposter, A Tree Grows in Brooklyn, Scrooged. |
These videos have been ordered. |
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2. You guys are awesome! I like the new programs you have. Keep them. Thank you for being so great, helping us, and putting so much effort into the Sophomore English project! |
We’re pleased you’re happy with our programs. Watch for our newsletter, The Focus, due out in January for our programs. P.S. Please stop by the Reference Desk if you need any additional help on your research paper. |
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3. What happened? No turn-in lane for library -- why?! |
Please call the village hall, 526-9600 for a definitive answer. This was a village project – we had no control over lane design. |
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4. You have good books and biographies. |
We are pleased that you find our collections useful! Great new books arrive daily – Be sure to check out the "New Books" range each time you visit! |
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5. When I come here the person at the Children's Desk always helps me with a smile. And I always get what I want! |
It’s no secret that we love what we do! Thanks for your kind comments! |
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6. ProQuest is great! Great addition. |
Thank you! We like it, too! |
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7. You are doing great. Thanks for helping us with our reports. |
It is our pleasure. |
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8. Make the movie rentals seven days rather than five. It would be much more convenient. |
We’ll consider this. |
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9. I love this is library. The women are so helpful and accommodating. The children's area is wonderful for the children. The parent-teacher area is great. Thank you. |
Your kind compliments really make our day! We are happy that you are pleased with our services and resources. |
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10. You should buy a Disc Doctor for your CD-ROMs. Most of your programs are scratched up so bad, they don't even load. |
When you return a CD-ROM that you feel has a problem, please let us know so we can test it, and repair or replace it. |
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11. You should get more CDs like Sum 41. |
We have ordered a Sum 41 CD. |
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12. Though the library is not a place to play, you should have an enclosed area for tots be in and make parents watch them, which they don't always do. Some are fine, but there are always some who don't care. This is a whole lot better than where we came from. |
Since the Children’s department was designed to be an attractive, open-space exploratory, it really is not feasible to enclose a section for small children. If you believe that there are unsupervised children when you visit, please speak to the Children’s librarians. They will be happy to reunite the "wanderers" with their caregivers! |
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13. Activate phone jacks downstairs so that I could watch my kids while checking business email/doing work. This would be a wonderful way for me to spend more time with my children. |
We’ll investigate the feasibility of this. Phone line use would have to be somehow restricted to local calls. Thanks for the suggestion. |
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14. Please ask your fish tank company to do a better job!!! One fish desperately needs penicillin (this fish has been ill for at least 3 weeks); another last night was laying on the bottom of the tank dying. I almost brought it some penicillin myself. The fish need caring, not suffering. |
In recent months, our fish have been in good health. Occasionally, one may die. We make an effort to remove these fish as soon as we can. Please note that we take extremely good care of these fish, to the extent possible. |